8+ Tips: How to Do Retail Store Lighting Design Right!


8+ Tips: How to Do Retail Store Lighting Design Right!

Effective illumination within commercial spaces is a multifaceted endeavor encompassing the strategic placement and selection of lighting fixtures. The process involves careful consideration of various factors, including the merchandise on display, the architectural features of the space, and the desired ambiance. Its execution necessitates a deep understanding of light intensity, color temperature, and energy efficiency. For instance, showcasing jewelry requires concentrated, bright light to accentuate its brilliance, while clothing displays may benefit from softer, more diffused lighting to accurately represent fabric colors and textures.

Properly implemented lighting significantly influences customer perception and purchase decisions. It enhances the visual appeal of merchandise, creates a welcoming atmosphere, and guides shoppers through the store layout. Historically, inadequate or poorly designed lighting could detract from product presentation and negatively impact sales. Modern retail establishments recognize the crucial role of lighting in creating a positive shopping experience and boosting profitability. Furthermore, advancements in lighting technology have allowed for greater energy savings and reduced operational costs, making efficient illumination a sustainable and economically sound practice.

The following sections will delve into key aspects of planning and executing an effective illumination strategy for commercial environments. This includes understanding different types of lighting fixtures, selecting appropriate color temperatures for specific merchandise, and optimizing light levels to create a visually appealing and energy-efficient shopping experience. Furthermore, the principles of accent lighting and layering techniques will be examined to demonstrate how to highlight key products and enhance overall store ambiance.

1. Ambient Light

Ambient light forms the foundational layer of illumination in any retail space and is intrinsically linked to successful store lighting design. Its function extends beyond simple visibility; it establishes the overall atmosphere and dictates how customers perceive the store environment. Insufficient or poorly distributed ambient light can detract from product presentation and negatively impact shopper comfort.

  • General Illumination Level

    The primary role of ambient light is to provide a consistent, even level of illumination throughout the store. This ensures safe navigation and allows customers to comfortably browse merchandise. For example, a dimly lit store might convey a sense of exclusivity, but can also hinder visibility and discourage browsing. Conversely, excessively bright ambient light can be harsh and overwhelming, leading to customer fatigue and discomfort. The specific required level depends on the type of retail operation, with grocery stores and pharmacies generally requiring higher levels than boutiques or bookstores.

  • Fixture Selection and Distribution

    The choice of lighting fixtures and their arrangement significantly impact the effectiveness of ambient light. Recessed lighting, pendant fixtures, and track lighting are commonly employed, each offering different diffusion patterns and aesthetic qualities. Strategic placement is crucial to avoid shadows, glare, and uneven illumination. For instance, spacing fixtures too far apart can create pockets of darkness, while placing them too close together can result in hotspots of excessive brightness. A well-planned layout ensures a balanced and comfortable light distribution.

  • Color Temperature Consistency

    Maintaining a consistent color temperature across all ambient light sources is essential for creating a cohesive visual environment. Mixing warm and cool light can create jarring contrasts and distort the perceived colors of merchandise. Retailers often opt for a neutral white color temperature (around 4000K) as a balanced option that accurately renders colors and creates a clean, modern aesthetic. However, certain product categories, such as clothing or furniture, may benefit from slightly warmer tones to enhance their appeal.

  • Energy Efficiency Considerations

    Ambient lighting typically consumes a significant portion of a store’s energy budget. Therefore, implementing energy-efficient lighting solutions is crucial for reducing operational costs and minimizing environmental impact. LED lighting offers superior energy efficiency compared to traditional incandescent or fluorescent options, while also providing longer lifespans and reduced maintenance requirements. Integrating daylight harvesting systems can further reduce energy consumption by automatically adjusting artificial light levels based on available natural light.

The effective integration of ambient light is a critical component of comprehensive store illumination design. By carefully considering light levels, fixture selection, color temperature, and energy efficiency, retailers can create a welcoming, comfortable, and visually appealing shopping environment that enhances product presentation and drives sales.

2. Accent Lighting

Accent lighting constitutes a critical layer within comprehensive retail store illumination design, serving to draw attention to specific products, displays, or architectural features. Its strategic implementation elevates the visual hierarchy within the space, guiding customer focus and enhancing the overall shopping experience. Unlike ambient lighting, which provides general illumination, accent lighting is targeted and intentional, emphasizing key elements and creating visual interest.

  • Highlighting Key Merchandise

    The primary function of accent lighting is to showcase specific products, making them more visually appealing and drawing customers’ attention. For example, a jewelry display may utilize focused spotlights to accentuate the sparkle and brilliance of the merchandise. Similarly, mannequins displaying the latest fashion trends often benefit from dedicated accent lighting that emphasizes garment details and silhouettes. This targeted illumination can significantly impact product perception and drive purchasing decisions. Without it, key merchandise blends into the background, diminishing its impact.

  • Creating Visual Hierarchy

    Accent lighting contributes to the creation of a clear visual hierarchy within the store. By strategically illuminating certain areas or products, retailers can guide customer traffic flow and draw attention to specific promotions or featured items. For instance, a brightly lit display at the end of an aisle can attract customers and encourage impulse purchases. This strategic use of illumination creates a sense of importance and encourages customers to explore different sections of the store, thereby increasing the likelihood of additional purchases.

  • Emphasizing Architectural Features

    Beyond highlighting merchandise, accent lighting can also be used to showcase a store’s architectural features. Spotlights can be directed at interesting walls, columns, or artwork, creating visual interest and enhancing the overall aesthetic appeal of the space. This can contribute to a more sophisticated and inviting atmosphere, further enhancing the shopping experience. For example, indirect lighting can be used to highlight textured walls or create a sense of depth within the space.

  • Selecting Appropriate Fixtures

    The selection of appropriate lighting fixtures is crucial for effective accent lighting. Track lighting, spotlights, and recessed adjustable fixtures are commonly used, each offering different levels of flexibility and control. The choice of fixture depends on the specific application and the desired effect. Track lighting allows for easy adjustment and repositioning, making it ideal for highlighting seasonal displays or promotions. Spotlights provide focused illumination, while recessed adjustable fixtures offer a more subtle and integrated appearance.

In summary, accent lighting is an indispensable component of sophisticated retail illumination design. Its strategic deployment, encompassing fixture selection and placement, serves to amplify product visibility, establish a well-defined visual hierarchy, and accentuate the aesthetic attributes of the retail environment. A considered plan is crucial to ensuring accent lighting works harmoniously with ambient lighting, resulting in a space that is both functional and visually compelling, ultimately driving customer engagement and sales.

3. Color Temperature

Color temperature, measured in Kelvin (K), is a critical factor in retail store illumination design. It significantly influences the perceived mood and atmosphere of the space and affects how customers perceive merchandise. The appropriate selection of color temperature can enhance product appeal, create a welcoming environment, and ultimately drive sales. Incorrectly chosen color temperatures can distort colors, create a sterile atmosphere, and negatively impact the shopping experience.

  • Impact on Product Perception

    Different color temperatures render colors differently, impacting how customers perceive merchandise. Warmer color temperatures (2700K-3000K) emit a yellowish light, which can enhance the richness and warmth of certain products, such as clothing or home furnishings. Cooler color temperatures (4000K-5000K) emit a bluish light, which can make products appear brighter and cleaner, making them suitable for displaying electronics or jewelry. Mismatched temperatures can misrepresent the product’s true colors and negatively influence the purchasing decision. Therefore, careful consideration of the merchandise being displayed is essential when selecting color temperatures.

  • Creating Ambiance and Mood

    Color temperature plays a significant role in shaping the overall ambiance and mood of the retail space. Warmer temperatures create a cozy and inviting atmosphere, which is often desirable in boutiques or bookstores. Cooler temperatures can convey a sense of modernity and cleanliness, which is appropriate for technology stores or pharmacies. The chosen color temperature should align with the store’s brand image and the desired customer experience. For instance, a luxury brand might opt for warmer temperatures to evoke a sense of sophistication and exclusivity, while a discount retailer might choose cooler temperatures to convey a sense of brightness and value.

  • Consistency and Harmony

    Maintaining consistency in color temperature throughout the store is vital for creating a harmonious and visually appealing environment. Mixing different color temperatures can create jarring contrasts and disrupt the overall aesthetic. While accent lighting may utilize slightly different color temperatures to highlight specific products, the ambient lighting should maintain a consistent temperature to provide a cohesive foundation. Careful planning and coordination are essential to ensure that all light sources work together to create a unified and pleasing visual experience.

  • Energy Efficiency Considerations

    While the aesthetic considerations of color temperature are paramount, energy efficiency must also be considered. LED lighting offers a wide range of color temperatures and is significantly more energy-efficient than traditional lighting options. Selecting LED fixtures with the desired color temperature can help reduce energy consumption and lower operating costs without compromising on the aesthetic goals of the design. Furthermore, some LED fixtures offer adjustable color temperatures, providing retailers with greater flexibility to adapt the lighting to different seasons or promotions.

The effective application of color temperature is integral to comprehensive store illumination design. By carefully selecting the appropriate temperature based on product type, desired ambiance, and energy efficiency considerations, retailers can create a visually compelling and welcoming environment that positively impacts customer perception and sales. Understanding color temperature and its influence on the retail environment is a critical skill for any illumination designer.

4. Light Levels

Illumination intensity, often referred to as light level, constitutes a fundamental parameter in effective retail store illumination design. It directly influences customer perception, product visibility, and overall shopping experience. Precise calibration of illumination intensity is crucial for creating an environment conducive to browsing and purchasing, avoiding both insufficient and excessive illumination that can negatively impact customer behavior and sales.

  • Ambient Light Intensity and General Navigation

    Overall illumination levels directly impact the ease with which customers navigate the retail space. Inadequate ambient light can lead to difficulty reading signage, locating products, and generally moving around the store safely. Conversely, excessively bright ambient light can cause glare, eye strain, and discomfort, discouraging customers from spending extended periods in the store. Recommended levels vary based on the retail environment, with grocery stores and pharmacies typically requiring higher illumination than apparel boutiques.

  • Accent Lighting Intensity and Product Highlighting

    Accent lighting, strategically employed to draw attention to specific products or displays, requires carefully calibrated illumination intensity. Too little intensity renders the accent ineffective, failing to differentiate the highlighted item from its surroundings. Excessive intensity, however, can create harsh shadows, distort colors, and overwhelm the customer. The optimal intensity depends on the product’s characteristics, the ambient light level, and the desired visual effect. For example, jewelry displays require high-intensity spotlights to accentuate brilliance, while softer lighting may be more appropriate for highlighting delicate fabrics.

  • Contrast Ratios and Visual Comfort

    The ratio between the brightest and dimmest areas within a retail space directly impacts visual comfort. High contrast ratios, created by significant differences in illumination intensity, can cause eye fatigue and discomfort as the eye constantly adjusts. Low contrast ratios, while minimizing eye strain, can result in a flat and uninteresting visual environment. Effective illumination design strives for a balanced contrast ratio that provides visual interest without compromising customer comfort. This often involves layering light sources and carefully controlling illumination intensity in different zones within the store.

  • Compliance with Industry Standards and Regulations

    Various industry standards and regulations dictate minimum illumination levels for different types of retail spaces. These standards are designed to ensure safety, accessibility, and adequate visibility for customers and employees. Compliance with these standards is not only a legal requirement but also contributes to creating a comfortable and safe shopping environment. Illumination designers must be knowledgeable of relevant standards and regulations and incorporate them into their design plans. Failure to comply can result in fines, penalties, and negative impacts on the store’s reputation.

In conclusion, light levels are a crucial determinant of successful retail store illumination design. Understanding the interplay between ambient light intensity, accent lighting, contrast ratios, and regulatory compliance is essential for creating a visually appealing, comfortable, and safe shopping environment that enhances product presentation and drives sales. The careful calibration of illumination intensity, taking into account the specific characteristics of the retail space and the merchandise being displayed, is a hallmark of effective illumination design.

5. Fixture Placement

The strategic arrangement of lighting fixtures within a retail environment directly influences the effectiveness of illumination design. The placement of fixtures is not merely an aesthetic consideration; it is a fundamental component that determines how light interacts with merchandise, architectural features, and customer flow. Improper positioning can lead to shadows, glare, and uneven light distribution, detracting from the visual appeal of the store and potentially hindering sales. Conversely, well-planned placement enhances product visibility, guides customer movement, and creates a positive shopping experience. For instance, positioning track lighting strategically over displays ensures that merchandise is adequately illuminated, drawing customer attention and highlighting key features. Similarly, placing recessed lighting along aisles provides uniform illumination, facilitating navigation and creating a comfortable browsing environment. The cause-and-effect relationship between placement and overall illumination design cannot be overstated; the former dictates the efficacy of the latter.

Practical application of these principles involves a thorough understanding of the retail space and its objectives. Factors such as ceiling height, store layout, and product type all influence optimal fixture locations. In clothing stores, for example, fixtures are often positioned to minimize shadows on mannequins and ensure accurate color rendering of garments. Similarly, in grocery stores, fixtures are placed to provide bright, even illumination of produce sections, enhancing their visual appeal and perceived freshness. Understanding the specific requirements of different retail segments is crucial for effective fixture placement. Furthermore, flexibility is essential; retail environments often evolve, requiring adjustments to fixture locations to accommodate new displays, seasonal promotions, or changes in product assortment. A lighting design that allows for easy repositioning and adjustment of fixtures provides a significant advantage.

In summary, fixture placement is an integral aspect of retail store illumination design, directly impacting both the aesthetic appeal and the functionality of the space. Challenges in achieving optimal placement often stem from limited budgets, inflexible building structures, or a lack of understanding of lighting principles. However, by prioritizing strategic planning, considering the specific needs of the retail environment, and embracing flexible lighting solutions, retailers can overcome these challenges and create a visually compelling and commercially successful shopping experience. The principles of effective fixture placement are intrinsically linked to the broader goals of illumination design, contributing to enhanced product presentation, improved customer navigation, and increased sales.

6. Energy Efficiency

Energy efficiency constitutes a pivotal element within the holistic design of retail store illumination systems. The selection and implementation of energy-efficient lighting technologies and strategies directly impact operational costs, environmental sustainability, and the overall return on investment for retailers. Inefficient lighting systems result in elevated energy consumption, increased utility bills, and a larger carbon footprint. Conversely, a well-designed, energy-efficient system minimizes energy waste, reduces operating expenses, and promotes a positive brand image associated with environmental responsibility. The adoption of LED lighting, for example, offers significant energy savings compared to traditional halogen or incandescent lighting, with LEDs consuming substantially less power to produce the same level of illumination. Furthermore, the longer lifespan of LEDs reduces maintenance frequency and associated costs.

Beyond the adoption of efficient lighting sources, strategic design principles further enhance energy performance. Utilizing daylight harvesting techniques, which integrate natural light into the overall illumination scheme, can significantly reduce reliance on artificial lighting during daylight hours. Implementing lighting control systems, such as occupancy sensors and dimming controls, allows for automatic adjustments to illumination levels based on occupancy and ambient light conditions. This minimizes energy waste in areas that are unoccupied or sufficiently illuminated by natural light. Zoning the lighting system, allowing for independent control of different areas within the store, enables tailored illumination levels based on specific needs and activities, further optimizing energy consumption. Proper maintenance schedules, including regular cleaning of fixtures and replacement of failing lamps, ensure that the system operates at peak efficiency over its lifespan.

In conclusion, the integration of energy efficiency into retail store illumination design is not merely a cost-saving measure but a strategic imperative that aligns with broader sustainability goals. Balancing energy conservation with the need for effective product presentation and customer comfort requires a comprehensive understanding of lighting technologies, design principles, and control systems. Challenges in implementing energy-efficient solutions often involve higher initial investment costs and the need for specialized expertise. However, the long-term benefits, including reduced operating expenses, enhanced brand image, and a reduced environmental footprint, far outweigh the initial challenges, making energy efficiency a critical consideration in modern retail illumination design.

7. Control Systems

Control systems are an integral component of sophisticated retail illumination design, enabling dynamic adjustment and management of lighting parameters to optimize energy efficiency, enhance the shopping experience, and adapt to varying operational needs. Their implementation extends beyond simple on/off functionality, encompassing nuanced control over light levels, color temperature, and scheduling, thereby allowing retailers to tailor the illumination environment to specific products, events, and customer demographics.

  • Dimming Capabilities and Ambiance Control

    Dimming systems allow for precise adjustment of illumination intensity, enabling retailers to create different atmospheres and highlight specific areas of the store. During peak hours, brighter light levels can enhance visibility and stimulate activity. Conversely, during quieter periods or for specific events, dimmed lighting can create a more intimate and relaxed atmosphere. For example, a high-end boutique might utilize dimming to create a luxurious ambiance during evening hours, while a grocery store could dim non-essential areas during off-peak periods to conserve energy.

  • Occupancy Sensors and Energy Savings

    Occupancy sensors detect the presence or absence of individuals in specific areas of the store, automatically adjusting lighting levels accordingly. This feature is particularly useful in stockrooms, restrooms, and other areas with intermittent occupancy, preventing unnecessary energy consumption. For instance, lighting in a stockroom could be automatically dimmed when unoccupied, ensuring adequate illumination when needed while minimizing energy waste during inactive periods. This reduces operational costs and extends the lifespan of lighting fixtures.

  • Daylight Harvesting and Adaptive Illumination

    Daylight harvesting systems utilize sensors to measure the amount of natural light entering the store, automatically adjusting artificial lighting levels to compensate. This maximizes the use of natural light, reducing energy consumption and creating a more natural and inviting shopping environment. For example, on a sunny day, artificial lighting levels near windows could be dimmed to take advantage of the available daylight, maintaining a consistent illumination level throughout the store. This adaptive illumination strategy minimizes energy waste and enhances the overall visual comfort of the space.

  • Scheduling and Automated Lighting Programs

    Scheduling systems allow retailers to pre-program lighting levels and schedules based on specific days, times, and events. This enables automated adjustments to the illumination environment, optimizing energy efficiency and ensuring consistent lighting conditions. For example, a store could schedule lighting to automatically dim at closing time or to brighten during promotional events, eliminating the need for manual adjustments and ensuring consistent performance. This automation streamlines operations and ensures that the lighting environment is always optimized for the specific needs of the store.

The integration of sophisticated control systems is paramount for achieving optimal illumination design in modern retail environments. By enabling dynamic adjustment and management of lighting parameters, these systems contribute to enhanced energy efficiency, improved shopping experiences, and greater operational flexibility. The effective implementation of control systems requires careful planning, coordination with other design elements, and a thorough understanding of the retailer’s specific needs and objectives.

8. Maintenance Schedule

A properly implemented maintenance schedule forms an essential, often overlooked, element within the broader framework of effective commercial space illumination design. The initial strategic placement and selection of lighting fixtures, while critical, only represent the first phase. A robust maintenance program is necessary to ensure sustained performance, optimal energy efficiency, and continued adherence to design specifications. Reduced light output, caused by dust accumulation or lamp degradation, directly impacts product visibility and overall ambiance, negating the initial design intent. For instance, a high-end jewelry store meticulously designed with accent lighting to showcase the brilliance of diamonds experiences a significant reduction in sales if those lights are not regularly cleaned and maintained, leading to a dull and unappealing display.

Further practical application arises in managing color consistency. Over time, different lamp types exhibit varying degrees of color shift. Without a planned replacement strategy, a store can gradually devolve into a patchwork of inconsistent color temperatures, creating a visually jarring and unprofessional environment. This is particularly detrimental in apparel retail, where accurate color representation is paramount. Implementing a schedule for group relamping, replacing all lamps of a certain type simultaneously, mitigates this issue and ensures uniform color output. Moreover, proactively addressing failing ballasts and damaged fixtures prevents safety hazards and minimizes disruptions to store operations. Ignoring these issues can lead to flickering lights, potential fire risks, and negative customer experiences.

Concluding, a maintenance schedule is not merely a reactive measure to address lighting failures, but a proactive strategy that safeguards the integrity and effectiveness of the initial illumination design. While challenges may arise in terms of budgetary constraints or logistical complexities, the long-term benefits of a well-executed maintenance program including sustained visual appeal, optimized energy efficiency, and a safe and inviting shopping environment far outweigh the associated costs. This proactive approach directly contributes to a positive customer experience and enhanced sales performance, underscoring the importance of integrating maintenance considerations into the core planning process of any commercial space lighting project.

Frequently Asked Questions

This section addresses common inquiries regarding the principles and practices of retail store illumination design. The aim is to provide clear, concise answers to frequently asked questions, assisting in informed decision-making.

Question 1: What is the primary objective of retail store illumination design?

The primary objective is to create a visually appealing and functional environment that enhances product presentation, guides customer flow, and ultimately drives sales. Effective illumination highlights key merchandise, creates a welcoming atmosphere, and contributes to a positive shopping experience.

Question 2: How does ambient light differ from accent lighting in a retail setting?

Ambient light provides overall, general illumination to the space, ensuring safe navigation and comfortable browsing. Accent lighting is focused and directional, used to highlight specific products, displays, or architectural features, drawing attention and creating visual interest.

Question 3: What considerations dictate the appropriate color temperature for retail lighting?

The selection of color temperature depends on the type of merchandise being displayed and the desired atmosphere. Warmer temperatures (2700K-3000K) enhance the richness of clothing and home furnishings, while cooler temperatures (4000K-5000K) suit electronics and jewelry. Consistency in color temperature is essential for a cohesive visual environment.

Question 4: How do light levels impact the customer experience in a retail store?

Appropriate illumination intensity ensures product visibility and customer comfort. Insufficient light levels hinder navigation, while excessive brightness causes glare and discomfort. Carefully calibrated light levels enhance product presentation and create a positive shopping environment.

Question 5: Why is energy efficiency a critical consideration in retail lighting design?

Energy efficiency reduces operational costs, minimizes environmental impact, and promotes a positive brand image. Utilizing LED lighting, daylight harvesting, and control systems can significantly reduce energy consumption without compromising the quality of illumination.

Question 6: What role does a maintenance schedule play in ensuring the long-term effectiveness of a retail lighting system?

A proactive maintenance schedule ensures sustained performance, optimal energy efficiency, and continued adherence to design specifications. Regular cleaning, lamp replacements, and system inspections prevent performance degradation and maintain a visually appealing environment.

Effective illumination design requires a holistic approach, encompassing ambient and accent lighting, appropriate color temperatures, calibrated light levels, energy efficiency, and a robust maintenance schedule.

The next section will explore case studies of successful retail lighting designs, illustrating practical applications of these principles.

Illumination Design Best Practices

Effective commercial illumination is essential for creating an appealing and functional retail environment. These best practices guide the strategic implementation of illumination to enhance product presentation and customer experience.

Tip 1: Prioritize Layered Illumination. Implement ambient, accent, and decorative lighting layers. Ambient lighting provides general illumination, while accent lighting highlights key merchandise. Decorative lighting adds aesthetic appeal.

Tip 2: Select Appropriate Color Temperatures. Carefully choose color temperatures to enhance product appearance. Warmer temperatures suit clothing and home goods, while cooler temperatures work well for electronics and jewelry. Maintain color temperature consistency across lighting types.

Tip 3: Optimize Illumination Intensity Levels. Calibrate illumination intensity to create comfortable and engaging environments. Insufficient light hinders navigation, while excessive brightness causes discomfort. Adjust light levels based on product type and store location.

Tip 4: Strategically Position Lighting Fixtures. Place fixtures to minimize shadows and maximize product visibility. Direct lighting towards key displays and architectural features. Consider ceiling height, store layout, and product type when determining fixture placement.

Tip 5: Embrace Energy-Efficient Technologies. Utilize LED lighting and control systems to reduce energy consumption. Implement daylight harvesting and occupancy sensors to optimize energy use. Energy-efficient lighting reduces operational costs and promotes environmental sustainability.

Tip 6: Maintenance Matters Regular cleaning of fixtures ensures optimum performance. Replace failing bulbs promptly to avoid light reduction which makes the product looks older and not appealing.

Tip 7: Control Systems implementation Consider adding control systems such as dimmers to add dramatic effect or reduce light where it is not needed to save power.

Adhering to these best practices can create a visually appealing, functional, and energy-efficient commercial environment.

The subsequent section will provide a comprehensive conclusion, consolidating the key insights discussed in this guide.

How to Do Retail Store Lighting Design

The preceding discussion outlined the fundamental principles and practices necessary to successfully implement illumination design within commercial spaces. These encompass ambient light, accent lighting, color temperature selection, illumination intensity calibration, strategic fixture placement, energy efficiency considerations, control system integration, and the establishment of a proactive maintenance schedule. Each element contributes to creating a visually appealing, functional, and sustainable retail environment.

Effective execution of these strategies requires a deep understanding of lighting technologies, architectural considerations, and customer behavior. The principles outlined herein provide a framework for enhancing product presentation, improving customer experience, and driving sales. Continued attention to innovation in lighting technology and evolving consumer preferences is essential for maintaining a competitive advantage and achieving long-term success in the retail sector.